Your Questions, Answered

Below you’ll find answers to common questions about Arthoods, our Open Call process, and how we work with artists and collectors.

  • What is Arthoods?

    Arthoods is a curated online platform presenting accessible contemporary artwork priced at £500 and under. We work with emerging artists and operate as an agent, facilitating sales between artists and collectors.

    What services do you offer?

    We provide:

    • Curatorial selection and presentation

    • Online exhibition and sales platform

    • Order coordination between artist and buyer

    • Payment processing

    • Structured dispatch and return procedures

    We operate as an agent and do not hold inventory.

    How do you make money?

    Arthoods operates on a commission model. We take a percentage of the final sale price when an artwork is sold. There are no upfront listing fees for selected artists.

    What makes Arthoods different?

    We focus on:

    • Carefully curated emerging artists

    • Transparent pricing

    • Structured legal and shipping processes

    • Accessible price points for new collectors

    Our aim is to build trust for both artists and buyers.

  • How do I apply?

    Submit your work through the Open Call form on this website. You will need to provide artwork details, images, pricing, and confirm agreement with the Open Call Terms.

    Is there a submission fee?

    No. There is no fee to submit work to our Open Call.

    Does submission guarantee selection?

    No. Submission does not guarantee selection. All applications are reviewed through a curatorial process.

    What kind of work do you accept?

    We accept original contemporary artwork priced at £500 or under. Work must be ready to ship and suitable for insured delivery.

    We do not accept:

    • Reproductions (unless clearly stated and limited edition)

    • AI-generated work without disclosure

    • Copyright-infringing material

    How long does review take?

    We aim to respond within 14 days of submission. During busy periods, it may take slightly longer.

    What happens if I am selected?

    If selected:

    1. You will be contacted by email.

    2. You will be required to sign an Artist Agency Agreement.

    3. Your work will be prepared for listing.

    No work is listed without a signed agreement.

    Who handles shipping?

    The artist ships the artwork directly to the buyer using tracked and insured delivery. Arthoods coordinates the process but does not physically handle the artwork.

    When do artists get paid?

    Payment is released after:

    • Delivery is confirmed

    • The 14-day statutory cooling-off period has expired

    • No return request has been made

    This ensures compliance with UK consumer law.

  • Can buyers return artwork?

    Yes. Under UK consumer law, buyers have 14 days from delivery to cancel their order.

    Returned works must be:

    • In original condition

    • Properly packaged

    • Sent using tracked delivery

    Full details are outlined in our Terms of Sale.

    What happens if an artwork is damaged?

    Buyers must notify us within 48 hours of delivery and provide photographic evidence.

    As artists are required to use insured shipping, damage claims are handled in accordance with the Artist Agreement and courier insurance policies.

  • Where can I read the full Open Call Terms?

    You can view the full Open Call Terms here:

    View Open Call Terms

    Where can I read your Terms of Sale?

    View Terms of Sale

    Where can I read your Privacy Policy?

    View Privacy Policy